Terms and Conditions; Effective July 2023
Article 1: Pet owners are kindly requested to ensure that any pet waste is promptly removed prior to my visit.
Article 2: Prior to my visit, please ensure that all toys or other items are picked up and cleared from the area.
Article 3: If your property features a gated lawn, please ensure it is unlocked in preparation for my visit. Failure to provide access may result in a £5 fuel fee if I need to reschedule.
Section 3.1: If a key or code is provided, I will let myself in and secure the premises before leaving.
Article 4: Payments for services rendered must be made on or before the agreed invoiced billing date. If payment cannot be made, please make sure to contact me prior to the due date to arrange an alternative solution. Failure to do so will result in a £5 late fee.
Article 5: Grass exceeding a height of six inches will be classified as overgrown.
Article 6: Clients aged 60 and above, as well as those with disabilities, are eligible for a continuous 25% discount on Weekly/Bi-weekly contracts.
Article 7: Adverse weather conditions, such as heavy rain, are beyond my control. In such cases, grass cutting will be rescheduled to the next suitable day or appointment. You will be duly notified if weather conditions are unsuitable for cutting.
Article 8: I am unable to assist in moving any garden furniture or equipment, including trampolines.
Article 9: My services are limited to the specific tasks agreed upon in our initial communication, whether it be through text message or phone call. Additional services must be arranged 2 or more days in advance and will be subject to appropriate charges.
Article 10: This article outlines the circumstances under which your contract may be terminated. Please review the following sections carefully:
Section 10.1: Non-payment Failure
Your contract may be terminated if you fail to make payments before the subsequent visit, even after receiving multiple reminders.
Section 10.2: Repeated Gate Locking
Consistently leaving the gate locked on two consecutive occasions may result in the termination of your contract.
Section 10.3: Perceived Threats
If I perceive a threat from a neighbour, friend, or family member during my visits, your contract may be terminated to ensure my safety and well-being.
Section 10.4: Excessive Cancellations
Should you cancel our scheduled appointments more than three times in a row, your contract may be terminated.
Section 10.5: Unjustified Termination
If you unjustifiably terminate my services without valid reasons, your contract will not be reinstated.
(Please note that these provisions are meant to ensure a professional and mutually beneficial working relationship. Should any of these circumstances arise, termination of the contract will be considered - In the event of contract termination, access to my services will no longer be available to you in future.)
Article 11: Boundary hedges located between neighbouring properties will be trimmed to the center of the hedge, unless I am responsible for maintaining both properties. It is important to note that your neighbour’s side is not within your purview to trim.
Article 12: All generated waste will be disposed of by placing it in your garden bin or mulching it into the grass. In the event that you do not possess a garden bin, waste removal services can be provided at £5 per visit. However, this arrangement is temporary, and it is your responsibility to acquire a bin from your local council or arrange for bin emptying services.
Article 13: Paddling pools will feature a one-foot safety margin to mitigate the potential for damage.
Section 13.1: If the paddling pool has been emptied, I kindly request advance notice, as the grass may be too wet for cutting.