Sunrise Lawn Care – Terms & Conditions
Effective June 2025
🔒 Access & Property Preparation
Article 1: Pet Waste
Pet owners are kindly requested to ensure that any pet waste is promptly removed prior to my visit.
Article 2: Toys & Obstructions
Prior to my visit, please ensure that all toys or other items are picked up and cleared from the area.
Article 3: Gate Access
If your property features a gated lawn, please ensure it is unlocked in preparation for my visit. Failure to provide access may result in a £5 fuel fee if I need to reschedule.
Section 3.1: If a key or code is provided, I will let myself in and secure the premises before leaving.
Article 4: Laundry Lines
Residents are required to remove laundry from washing lines and ensure the lines are properly secured during any scheduled visits.
Article 5: Paddling Pools
Paddling pools will feature a one-foot safety margin to mitigate the potential for damage.
Section 5.1: If the paddling pool has been emptied, I kindly request advance notice, as the grass may be too wet for cutting.
Article 6: Furniture & Equipment
I am unable to assist in moving any garden furniture or equipment, including trampolines.
💳 Payments & Pricing
Article 7: Invoicing & Late Fees
Payments for services must be made on or before the agreed invoiced billing date. If you cannot make payment, please contact me beforehand to arrange an alternative. Failure to do so will result in a £5 late fee.
Article 8: Pricing Policy
Prices are reviewed periodically and may be subject to change due to increased costs or service adjustments. You will receive at least 14 days’ notice of any increase. Continued use of services after this period will be taken as acceptance of the new rate.
Article 9: Discounts
Clients aged 60 and above, as well as those with disabilities, are eligible for a continuous 25% discount on Weekly/Bi-weekly contracts.
🌱 Lawn & Garden Care
Article 10: Overgrown Grass
Grass exceeding a height of six inches will be classified as overgrown.
Article 11: Weather Conditions
Adverse weather, such as heavy rain, is beyond my control. Grass cutting will be rescheduled to the next suitable day or appointment. You will be notified if cutting is delayed.
Article 12: Scope of Work
My services are limited to the tasks agreed upon in our initial communication (text/phone). Additional services must be booked at least 2 days in advance and will incur separate charges.
Article 13: Lawn Care Judgement
I will always act in the best interest of your lawn’s health and appearance. This may mean cutting the grass at a slightly higher length depending on lawn conditions, weather, or time of year. Any such decisions are made to prevent damage and support healthy growth.
Article 14: Hedge Cutting
Boundary hedges between neighbouring properties will be trimmed to the centre unless I maintain both properties. Your neighbour’s side is not within your right to cut.
Article 15: Waste Disposal
All generated waste will be either mulched into the lawn or placed in your garden bin. If no garden bin is available, removal can be arranged at £5 per visit. This is a temporary solution; it remains your responsibility to obtain a garden bin or arrange for disposal.
❌ Contract Termination
Article 16: Grounds for Termination
Your contract may be terminated under the following circumstances:
Section 16.1: Non-Payment Failure – If payments are not made before the next visit after repeated reminders.
Section 16.2: Repeated Gate Locking – If the gate is locked on two consecutive scheduled visits.
Section 16.3: Perceived Threats – If I feel threatened by a neighbour, friend, or family member.
Section 16.4: Excessive Cancellations – If you cancel more than three appointments in a row.
Section 16.5: Unjustified Termination – If you terminate services without a valid reason, the contract will not be reinstated.
Note: These provisions ensure a professional and respectful working relationship. Termination means future access to my services will not be available.